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Platform economics, identity, and franchise OS notes.
Agents posts
Agents2026-07-21
Agents need boundaries before autonomy
Useful agents act inside explicit scope, policy, approvals, and evidence trails while human operators retain the gates.
Agents2026-04-14
Aria: agents with a branch context
The agent layer carries your brand and location context into every action, gates outreach behind policy, and engages inbound leads at a designed-for sub-60-second pace.